Supporting Mental Health

Mental health is a critical aspect of overall well-being, and its impact on individuals and communities cannot be overstated. According to the World Health Organisation, one in four people will be affected by mental or neurological disorders at some point in their lives. In our community, it is crucial to support everyone, whether they have mental health concerns or are simply feeling worried or anxious. To offer this support, we have a dedicated wellbeing team, available at the end of the phone seven days a week, ready to listen and be there for you.

Our Welfare Team

Jay and Tina have both worked in care for many years. Actually, it’s probably incorrect of us to say they’ve “worked” in care because care for them is part of their being, part of their essence.

When you join us as a new Team Member and first walk into our home, you are welcomed into a family and Jay and Tina are a central part of our kindred. They are there to support you, whether this support concerns your role, questions related to health, or just a listening ear. They are here to lighten the load.

They support anyone who feels more comfortable talking to someone outside of the care home, and you can call them whenever you feel like a chat. They are available day and night for advice, guidance and to support you with, well, pretty much anything.

One Team Member that has benefited from the Welfare Team had the following to say: “I find it very useful being able to speak to a mentor. Jay is great with replying and often gets back to me within an hour or less. I feel less overwhelmed and it’s so helpful to vent sometimes. I use it as a safety net. Previously, I was in contact with Jay more often, but this has helped build resilience and confidence, so I need to speak with him less now. I’d recommend speaking to him, or any other mentor at least once weekly.”

“I believe that a problem shared is a problem halved – talking helps! I am at the end of the phone day or night to listen confidentially, without judgement. We all have struggles in life, either at work or home and at times these can feel overwhelming. Please, it does not matter how small the problem may seem, let’s talk it through. Pick up the phone, I am here to support you!”     

Tina – Welfare Team

“I’m available 24 hours, 7 days a week, as no one ever knows when we are going to need help, so it would be daft to put a time on it! Team members can come to me about anything, it’s nice to receive calls just to have a chat sometimes.  I receive both work calls and calls from people struggling with everyday life issues.  I’m at the end of the phone to listen confidentially.  My thinking is don’t let things build up.  Squash them whilst they are still small and easy to deal with.”   

Jay – Welfare Team

If you ever feel the need to talk, please take a look at our page of helpful resources. We are always here to support you with compassion, empathy, and without judgment. For more information, here’s a link to a blog about Mental Health that highlights other areas throughout the Evolve Care Group where we provide mental health support.